Summary

The Salesforce Administrator supports the day-to-day operation and maintenance of the Leadership Institute's Salesforce CRM systems, with focus on the Development (fundraising) instance. As a full-time, in-person member of our collaborative Salesforce admin team, this role creates and manages reports, resolves issues, trains users, and ensures Salesforce success across the organization. This position works closely with other administrators and engineering staff to support the Leadership Institute mission.

Key Responsibilities

• System Administration: Manage user accounts, security settings, and system customizations; perform routine maintenance and troubleshooting.

• Reports and Analytics: Create and maintain reports and dashboards to meet business requirements; ensure data accuracy and train staff on reporting tools.

• User Support: Serve as primary point of contact for Development Salesforce users; provide training and timely resolution of issues; collaborate with other Salesforce administrators to ensure consistent support across all departments.

• Process Improvement: Identify and implement opportunities to streamline business processes.

• Data Management: Support integration between systems; manage data imports/exports; maintain data quality standards.

Qualifications

• 2+ years Salesforce Administrator experience

• Salesforce Administrator certification (or ability to obtain within 6 months)

• Strong understanding of Salesforce configuration and reporting tools

• Excellent communication and problem-solving skills

• Experience with nonprofit organizations and fundraising operations preferred

• Knowledge of Nonprofit Success Pack (NPSP) preferred

• Knowledge of Fundraising business processes and life cycles preferred

• Ability to collaborate effectively in a team environment

• Ability to understand complex business requirements and translate them into actionable work-items.

• Must work on-site at our Arlington, VA location (remote work is not available for this position)

Position Summary

The IT Operations Analyst, Infrastructure & Security is responsible for managing the organization's physical systems, connectivity solutions, and facilities technology. This role ensures reliable network operations, communication systems, and audiovisual capabilities throughout the organization. As part of the IT Operations team, this position includes rotational service desk responsibilities and specialized domain expertise.

Key Responsibilities

Network Infrastructure

• Manage and maintain network infrastructure including access points, switches, security gateways, and controllers

• Configure and optimize network settings for performance, reliability, and security

• Monitor network performance and security, resolving issues as they arise

• Implement and document network configurations and changes

• Conduct regular vulnerability assessments and remediation

• Manage bandwidth allocation and quality of service settings

• Coordinate with ISPs and vendors for connectivity issues and upgrades

Communications Systems

• Administer VOIP system including user accounts, call routing, and voicemail configuration

• Support and troubleshoot Zoom meetings, webinars, and room integrations

• Manage user training and adoption for communications platforms

• Troubleshoot and resolve communication system issues

• Manage cellular service accounts and mobile device connectivity

• Coordinate with telecommunications vendors for service and support

Security, Cyber & Physical

• Maintain access control system (ACS) for building and restricted areas

• Administer video management system (VMS) and camera infrastructure

• Configure security zones, access levels, and credential management

• Maintain endpoint security platform & respond to incidents in collaboration with Endpoint analyst

• Monitor system health and perform regular maintenance

• Troubleshoot and resolve issues with physical security technology

• Coordinate with security vendors for service and support

• Facilitate employee education & security testing

Audiovisual Infrastructure

• Manage meeting room equipment across conference rooms and classrooms

• Support digital signage systems throughout facilities

• Provide training on AV equipment usage for staff

• Troubleshoot and resolve AV issues during meetings and events

• Coordinate equipment upgrades and deployments with IT and facilities teams

Printer Management

• Administer print servers and printer configurations

• Manage printer fleet including maintenance, supplies, and replacement planning

• Coordinate with printer vendors for service and support

• Monitor print usage and implement cost-saving measures

• Troubleshoot and resolve printing issues

Service Desk Operations (Rotational)

• Serve as primary service desk technician during assigned rotation periods (2 weeks every 6 weeks)

• Triage and resolve incoming support tickets according to SLA

• Document solutions for knowledge base and process improvement

• Provide excellent customer service to all staff members

• Escalate complex issues to appropriate domain specialists as needed

Qualifications

Required Qualifications

• Service Desk experience

• Experience with networking products and controllers

• Familiarity with VoIP systems, preferably RingCentral

• Knowledge of video conferencing solutions, particularly Zoom

• Experience with physical security systems and access control

• Excellent troubleshooting and problem-solving skills

• Strong customer service orientation

• Effective communication skills, both written and verbal

Preferred Qualifications

• Experience with access control systems

• Knowledge of video conferencing equipment configuration and troubleshooting

• Familiarity with video management systems

• Experience with documentation and change management processes

• Understanding of ITIL practices and frameworks

• Knowledge of building automation systems

• CompTIA A+, Net+ or other certifications to demonstrate competency

• Multilingual is a plus, but not required.

Working Conditions

• Primary work location at headquarters with potential for hybrid work arrangements

• Rotation through service desk duty on a 6-week cycle (2 weeks on, 4 weeks off)

• Physical activity required for equipment installation and maintenance

• Occasional work in server rooms, cable closets, and other technical spaces

• Potential for occasional on-site or virtual after-hours work for system updates, critical support and emergency response

• Occasional work on ladders or in confined spaces may be required

The Leadership Institute seeks individuals interested in careers in media or content production to join the studio's team to become a Studio Fellow.

The Studio Fellowship Program will teach and train those interested in how to produce video, podcasts, photographic content, and graphic design. Work will be in coordination with all departments of the Leadership Institute, including campus, events, programs, and external affairs as well as other conservative groups that will benefit from the Studio Fellows work.

The candidate should possess an interest in graphic design and video editing or marketing. They will assist with the daily content needs of both LI and partner organizations. They will help develop social media graphics, marketing materials, presentations, and videos. The position requires becoming familiar with the studio space in the Leadership Institute for the purposes of external rentals and for recording video and podcast content in-house. They will become fluent in the Leadership Institute’s branding language.

Candidates for this position must have a knowledge and understanding of conservative philosophy and possess strong interpersonal skills, excelling in both written and oral communication. This position involves relocation to Virginia and a moderate amount of travel. At the completion of the program, qualified individuals will receive an equipment stipend to purchase necessary gear to help jumpstart their careers.

Interested individuals should apply here and then send a link to their portfolio and cover letter to [email protected]

Compensation:

Fellows will receive the following.

• $23,000 salary for six months with the potential to extend to one year
• at the completion of the program, they will receive 7,000 to purchase equipment.

Position Responsibilities:

-      Determine production requirements by reviewing client requirements and considering internal scheduling factors.

-      Develop content strategies by examining project objectives and planning, scheduling, and completing design and production requirements.

-      Improve creative standards

-      Media and production file storage, including backing up all media, creating and maintaining file storage solutions, transferring files to external clients and LI departments

-      Travel with the team for live streaming events and taking footage of various LI training

-      Attended training to help better develop skills

Summary:

LI Recruiters identify and recruit students to start conservative student organizations or publications on campus within an assigned territory.  Recruiters will develop a territory action plan to evaluate all college campuses within the territory and assign recruitment and training resources.  Recruiters will also approve or deny membership into LI’s CLP network and develop a strategic activism and training plan.

Duties and Responsibilities:

Includes the following, the exercising of discretion and independent judgment with respect to matters of significance and other duties as required.

Regional Network Development:

a)     Build and maintain relationships between LI, students, and groups within the region.

b)    Research, analyze, and recruit conservative students to participate in LI programs.

c)     Make membership decisions. Analyze and determine which groups within the region qualify to participate in LI’s CLP network.

d)    Develop a strategic plan to expand membership with LI in a territory each semester.

e)     Create and develop a regional training plan for your territory.

f)     Approve and distribute LI resources to CLP groups.

g)    Approve or deny requests from new CLP groups to join LI’s CLP network.

h)    Approve or deny activism grant requests for the group in the LI network

i)      Evaluate all higher education institutions to determine overall compatibility with CLP programs.

j)      Build relationships with partner organization counterparts

 Program Management:

a)     Manage your territories’ activism budget

b)    Approve or deny students for the Campus Ambassador program  membership

c)     Approve or deny scholarships for Leadership Institute trainings

Qualifications:      

Candidates for this position must have a knowledge and understanding of conservative philosophy with a dedication to grassroots activism and organization. Candidates should also have strong interpersonal skills and should excel in both written and oral communication.

About Leadership Institute 

Founded in 1979 by its president, Morton C. Blackwell, Leadership Institute (LI) -- a non-partisan 501(C)3 nonprofit -- provides training in campaigns, fundraising, grassroots organizing, youth politics, and communications.  The Institute teaches conservatives of all ages how to succeed in politics, government, and the media. Since its founding, LI has trained more than 300,000 conservative activists, leaders, and students.

Position Details

This position will help oversee LI’s digital marketing, mostly email marketing. The primary role of this position will be email marketing, i.e. writing, editing, and crafting audiences for emails in accordance with LI’s brand guidelines. It will also require an understanding of target audience segmentation and how to create engaging content. You should have a think-outside-the-box, creative mindset. 

This position requires excellent communication skills, organizational skills, attention to detail, and building relationships with other divisions within the organization. 

Job Responsibilities

• Manage and maintain email lists with proper segmentation, hygiene, and best practices.

• Write and edit email copy while maintaining brand voice and tone.

• Conduct A/B testing on email content to optimize email performance.

• Ability to work with multiple divisions to market their events effectively.

• Knowledge of how to use Salesforce (or other CRMs) to pull reports and analyze data.

• Stay updated on industry trends and best practices to improve email strategy

• Support other digital marketing initiatives as needed (website copy, digital ads, text message marketing, etc.)

• Other duties as assigned.

Qualifications

• A go-getter and quick learner who thrives in a fast-paced environment.

• Some email or digital marketing experience (around one year preferred, but not required).

• Bachelor's degree preferred

• A strong communicator with the ability to build relationships across teams.

• Familiarity with email marketing platforms, ideally HubSpot.

• Detail-oriented and highly organized, with a passion for crafting effective campaigns.

• A creative thinker who isn’t afraid to experiment and optimize marketing strategies.

To apply, please submit a resume, cover letter, and a writing sample.

Summary:

LI Recruiters identify and recruit students to start conservative student organizations or publications on campus within an assigned territory.  Recruiters will develop a territory action plan to evaluate all college campuses within the territory and assign recruitment and training resources.  Recruiters will also approve or deny membership into LI’s CLP network and develop a strategic activism and training plan.

Duties and Responsibilities:

Includes the following, the exercising of discretion and independent judgment with respect to matters of significance and other duties as required.

Regional Network Development:

a)     Build and maintain relationships between LI, students, and groups within the region.

b)    Research, analyze, and recruit conservative students to participate in LI programs.

c)     Make membership decisions. Analyze and determine which groups within the region qualify to participate in LI’s CLP network.

d)    Develop a strategic plan to expand membership with LI in a territory each semester.

e)     Create and develop a regional training plan for your territory.

f)     Approve and distribute LI resources to CLP groups.

g)    Approve or deny requests from new CLP groups to join LI’s CLP network.

h)    Approve or deny activism grant requests for the group in the LI network

i)      Evaluate all higher education institutions to determine overall compatibility with CLP programs.

j)      Build relationships with partner organization counterparts

 Program Management:

a)     Manage your territories’ activism budget

b)    Approve or deny students for the Campus Ambassador program  membership

c)     Approve or deny scholarships for Leadership Institute trainings

Qualifications:      

Candidates for this position must have a knowledge and understanding of conservative philosophy with a dedication to grassroots activism and organization. Candidates should also have strong interpersonal skills and should excel in both written and oral communication.

Summary:

LI Recruiters identify and recruit students to start conservative student organizations or publications on campus within an assigned territory.  Recruiters will develop a territory action plan to evaluate all college campuses within the territory and assign recruitment and training resources.  Recruiters will also approve or deny membership into LI’s CLP network and develop a strategic activism and training plan.

Duties and Responsibilities:

Includes the following, the exercising of discretion and independent judgment with respect to matters of significance and other duties as required.

Regional Network Development:

a)     Build and maintain relationships between LI, students, and groups within the region.

b)    Research, analyze, and recruit conservative students to participate in LI programs.

c)     Make membership decisions. Analyze and determine which groups within the region qualify to participate in LI’s CLP network.

d)    Develop a strategic plan to expand membership with LI in a territory each semester.

e)     Create and develop a regional training plan for your territory.

f)     Approve and distribute LI resources to CLP groups.

g)    Approve or deny requests from new CLP groups to join LI’s CLP network.

h)    Approve or deny activism grant requests for the group in the LI network

i)      Evaluate all higher education institutions to determine overall compatibility with CLP programs.

j)      Build relationships with partner organization counterparts

 Program Management:

a)     Manage your territories’ activism budget

b)    Approve or deny students for the Campus Ambassador program  membership

c)     Approve or deny scholarships for Leadership Institute trainings

Qualifications:      

Candidates for this position must have a knowledge and understanding of conservative philosophy with a dedication to grassroots activism and organization. Candidates should also have strong interpersonal skills and should excel in both written and oral communication.

Summary:

LI Recruiters identify and recruit students to start conservative student organizations or publications on campus within an assigned territory.  Recruiters will develop a territory action plan to evaluate all college campuses within the territory and assign recruitment and training resources.  Recruiters will also approve or deny membership into LI’s CLP network and develop a strategic activism and training plan.

Duties and Responsibilities:

Includes the following, the exercising of discretion and independent judgment with respect to matters of significance and other duties as required.

Regional Network Development:

a)     Build and maintain relationships between LI, students, and groups within the region.

b)    Research, analyze and recruit conservative students to participate in LI programs.

c)     Make membership decisions. Analyze and determine which groups within the region qualify to participate in LI’s CLP network.

d)    Develop a strategic plan to expand membership with LI in a territory each semester.

e)     Create and develop regional training plan for your territory.

f)     Approve and distribute LI resources to CLP groups.

g)    Approve or deny requests from new CLP groups to join LI’s CLP network.

h)    Approve or deny activism grant requests for group in the LI network

i)      Evaluate all higher education institutions to determine overall compatibility with CLP programs.

j)      Build relationships with partner organization counterparts

 Program Management:

a)     Manage your territories’ activism budget

b)    Approve or deny students for the Campus Ambassador program  membership

c)     Approve or deny scholarships for Leadership Institute trainings

Qualifications:           

Candidates for this position must have a knowledge and understanding of conservative philosophy with a dedication to grassroots activism and organization. Candidates should also have strong interpersonal skills and should excel in both written and oral communication.